Refund Policy

This Refund Policy outlines the terms under which Handled provides refunds for services purchased through our website or directly from our business. By booking or purchasing any service from Handled, you acknowledge and agree to the conditions described below. This policy is intended to clearly define our refund practices, comply with applicable consumer protection laws, and establish a transparent relationship between Handled and its clients.

 

Handled offers personal concierge, errand running, organizational, and lifestyle management services. Because our services involve time, planning, and labor that begins before the scheduled appointment, all service fees, membership payments, and completed tasks are non-refundable once booked or delivered. If you need to cancel or reschedule a service, you must notify us at least 24 hours in advance. Cancellations made within 24 hours may not be eligible for a refund or credit.

 

Refunds may be considered only in situations where Handled is unable to deliver the service due to circumstances within our control, or in the rare event of an error or duplicate charge. Refund requests must be submitted in writing within 7 days of the original service date or transaction. Approved refunds will be processed to the original payment method.

 

This policy does not override any mandatory consumer rights or protections required by local or state laws. In all cases, Handled reserves the right to assess each situation individually and determine whether a refund is appropriate. If you have questions or believe you qualify for a refund, please contact us at anazadro17@gmail,com or 918-829-4171